About

Get from a customer complaint to an 8D you can send in minutes, with containment, root cause and actions laid out the way an auditor expects.

What it does

• Drafts complete 8D corrective action reports from a defect description, with every unknown marked to confirm
• Logs inspection results and nonconformances against the specification, with clean defect codes
• Maps the free-text defect reasons your teams type to your defect code list
• Drafts a process FMEA step by step, with ratings and actions for your team to review
• Checks your product references against official recall notices and lists the probable matches

What you need

• Nothing to start: describe a problem or share an inspection export
• Google Sheets, to read inspection results and keep the nonconformance log there (Excel files or another tool work too)

How setup works

Your first 8D arrives in the first minutes. Along the way it learns what you make, the report format your customers expect and your defect codes, then connects where your quality records live.

What stays in your hands

• It never sends a report or a message to a customer or a supplier without your go-ahead
• It never invents a measurement or a test result: unknowns stay marked to confirm

What you will need

• Google Sheets

Coworkers in this template

Apps

Skills · 5

• Check products for recalls: Use when asked whether products they make or sell are affected by an official recall, or to watch recall notices.
• Clean up the defect codes: Use when asked to map free-text defect or failure reasons to defect codes, or to clean up how test teams describe defects.
• Draft the PFMEA: Use when asked for a PFMEA or process FMEA, to list the failure modes of a process, or to prioritise quality actions on a line.
• Log the inspection results: Use when asked to record inspection or test results, compare measurements to specifications, or keep the nonconformance log.

Frequently asked questions

Can it write an 8D report in my customer's format?

Yes. Share the customer's template or an old report and it follows that layout; otherwise it uses the standard D1 to D8 structure.

Will it make up the root cause?

No. It works through 5 Whys or a fishbone from the facts you give, flags recent changes as leads to verify, and marks anything unproven as to confirm.

Can it draft a PFMEA?

Yes. Give it a process flow or routing and it drafts failure modes, effects, causes, controls and ratings on your scale, as a draft for the team to review.

Where does it keep the nonconformance log?

In its own database by default, with an export anytime. Connect Google Sheets or share your Excel file to keep the log where your team already works.

How does the recall check work?

It matches your product names, models and barcodes against official recall sources for your markets, such as CPSC, FDA or the EU Safety Gate, and lists probable matches with the notice for you to confirm.

How much does it cost to run?

The template is free. Each run uses Rerun credit, like any coworker.